Returns & Exchanges
At Afends, we want you to be completely satisfied with your sustainable fashion choices, which is why we offer a 30-day window for returns on all full-priced items. Whether you need a different size or a store credit, our process is designed to be as seamless and eco-friendly as possible.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the unwashed and unworn items with original tags attached into their original compostable packaging to minimize environmental impact.
Label and Post
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized postal location.
Processing and Refund
Once our warehouse team receives and inspects your return, we will process your refund, exchange, or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing